Terms & Conditions

Last updated: May 1, 2026

By using this website, submitting an inquiry, or placing an order, you agree to these terms. If you do not agree, please do not use the site or our services.

Acceptance of terms

Accessing the site, sending a quote request, or confirming an order constitutes acceptance of these terms.

Use of the website

You agree to use the site only for lawful purposes and not to interfere with its security, availability, or performance for other users.

Quotes and product information

Descriptions, images, decoration methods, lead times, and prices are provided for general reference. Final pricing depends on item selection, imprint colors, quantity, packaging, and destination.

A formal quote is usually confirmed after artwork approval, quantity, and shipping details are agreed.

Order confirmation

• Review item specs, imprint area, PMS colors, and packaging before approval.
• Production or fulfillment begins after the sales confirmation and artwork sign-off.
• Changes after approval may affect schedule and cost.
• Printed colors may vary slightly from on-screen proofs.

Artwork and intellectual property

You confirm that logos, trademarks, and artwork supplied for decoration are authorized for use on promotional products and related marketing materials.

Production, fulfillment, and delivery

Lead times are estimates unless confirmed in writing. Delays may occur due to artwork revisions, material availability, customs, carriers, or events beyond our reasonable control.

Nature of promotional goods

Items are supplied to agreed specifications. After production has started, returns may be limited except where required by applicable law.

Limitation of liability

To the extent permitted by law, custom key charms is not liable for indirect losses related to site use, carrier delays, or end-user handling of promotional items.

Changes to these terms

We may update these terms from time to time. The current version is published on this page; continued use of the site means you accept the updated terms.

Contact

Email: [email protected]
Phone: +1 202-555-0167
Website: http://www.customkeycharms.com